Who are MSB to Currencycloud, Sciopay and Ebury?
MSB Foreign Exchange provides the personal real-time relationship, consulting with your business to find the best solution for navigating the foreign exchange markets and managing your FX risk.
We have strategically partnered with some of the world's leading fintech and foreign payment providers to ensure you have access to the products and security your business deserves.
The Currency Cloud Limited is our primary payment and foreign exchange services provider. They are regulated in the United Kingdom by the FCA as an Electronic money institution and provide MSB with access to the FX products our clients need. Currencycloud's fintech platform and product suite can facilitate businesses of all sizes. and provide access to send funds to over 180 countries in 36 currencies*. They were acquired by Visa Inc. in December 2021.
Ebury Partners (UK) Ltd is our secondary payment and foreign exchange services provider. They are regulated in the United Kingdom by the FCA as an Electronic money institution and allow MSB to offer our clients FX capabilities in over 130 currencies, domestic and international payments and named named accounts. Santander acquired a majority stake in April 2020.
MSB also works with Sciopay who provide foreign exchange and payment services alongside numerous other fintech products to help clients manage cross currency and cross border business. Sciopay Ltd is registered in the United Kingdom and are authorised by the Financial Conduct Authority as an Authorised Payment Institution (API).
If you are looking for a secure, reliable, and personalised way to exchange currencies, then I encourage you to consider working with MSB Foreign Exchange and our partners.
How is my money protected?
Funds are safeguarded by our FCA-regulated e-money partners at a credit institution entirely separate from their own operating accounts, so client funds are safe.
Payment services for MSB Foreign Exchange are provided by The Currency Cloud Limited. Registered in England company number 06323311. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199). You can find more information at - Cross border Payment Solutions | Currencycloud
Payment services for MSB Foreign Exchange are provided by Ebury Partners UK Limited (EPUK) is an Authorised Electronic Money Institution and is a licensed entity that is permitted to offer spots and forwards for commercial purposes of facilitating payment for identifiable goods or services and direct investments, as per the applicable Markets in Financial Instruments Directive II (MiFID) exemption. Regulated investment products, as defined in MiFID II, fall out of the scope of this licence and are not permitted to be traded under EPUK. Ebury Partners UK Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (FRN: 900797).
Can you track my payment?
Within minutes of transferring funds, we can provide a SWIFT MT103 to allow cutting edge tracking of funds for your peace of mind.
Are there any hidden fees or charges?
No - MSB Foreign Exchange does not add any additional payment fees or charges to complete a transfer. This is across the board for all methods of payment within the service we provide.
How do I setup and how long may it take?
You can setup via the apply button on our website or ask one of our team to send you a setup form. The time it takes to setup an account can vary, but we will endeavour to get your account active to facilitate any urgent currency requirements. Generally most accounts with MSB are ready to trade the same day the applications are received.
What is a Spot Contract?
A spot contract is simply an immediate exchange of currency. This can be settled and processed same day.
What is a Forward Contract?
A forward contract is an agreement to buy or sell currencies at a predetermined rate for future delivery. They’re a great tool to lock in profit margins and protect your business from adverse market movements.
What is a Market Order?
Market orders allow clients to target a desired amount of currency at a rate better than the current market price. Your personal dealing contact at MSB will always keep clients updated with current market news and trends to assist you through this product.
How can I protect my business from the currency market moving?
FX is an ever-changing volatile market and MSB seek to provide our customers with tailored customer service to find the solution that works for you. We offer risk management guidance, through products such as forward contracts and limit orders, to shield profit margins and to ensure that you can protect yourself from any adverse market conditions. Your personal MSB dealer will discuss this with you in detail to determine a suitable FX policy for your business.
Do I have to pay deposits on forward contracts?
Our partners provide our clients access to a range of credit products from 0%, 3% and 5% deposits on forward contracts for up to 5 years depending on your specific requirements and company financials.
What is the benefit of using MSB compared to my bank?
Our partners provide access to bank-beating exchange rates, and MSB will provide you with real-time support and a bespoke customer service. Our partners are large enough to accommodate your financial requirements and MSB is committed to knowing you and your business on a first name basis. Whether currency is a small or large part of your business, volatile market movements can have a significant impact on your bottom line.
Will I have a dedicated contact?
Yes, you will have a dedicated contact person at MSB to provide you with the personalised support and customer service you deserve. Our team is available to help you every step of the way.
How long does it take to process my payment?
This is dependant on central bank processing cut off times, but by utilising our main partner, Currencycloud, payments are processed swiftly. You can find more information at - Cross border Payment Solutions | Currencycloud.
Ebury also provides a range of payment solutions. You can find more information at - International Payments and Collections | Ebury
Speak to our team today to find out more - Call us